Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Answer Guarantee

  • Our team of technicians will do their best to reply to your help needs in less than 1 hour. If, however, the issue you have stumbled upon demands the assistance of the Admin =Team,= we will send the ticket to the person on shift and will post a note to let you know.

  • Top quality support service

  • Top–quality Tech Support Service

  • Our customer help Department is going to be online for you day and night to to respond to all assistance demand tickets that you send. We offer tech help and support for all the apps that are pre–installed on your machine. These include our in–house created Website Control Panel, the preferred OS and the server management panel (with respect to the VPS type).

  • Intuitive help center

  • An Educational Help Zone

  • An in–depth and regularly updated collection of articles is built into our in–house built Website Control Panel. It provides quick tips about how to execute all of the general web site supervision tasks. The Help zone presents extensive how to article tutorials and step–by–step video lessons. You can open the Help area by clicking the Help or Video buttons in the upper right side of each Control Panel section.