1 hour ticket response
Host Sniper’s team of tech support engineers is dedicated to offering quick answers to all your inquiries. We will review your trouble ticket once it has been received and will respond back to you with a solution within less than 1 hour after the trouble ticket submission. As a matter of fact, our average trouble ticket response time is twenty minutes.
A Premium Customer Service
Our technical support staff representatives have enormous experience in the shared website hosting sector and are knowledgeable enough to provide a rapid answer to your problem. If, however, the issue at hand is not within the competency of a technical support engineer, the trouble ticket will be forwarded to a programmer or system administrator for further assistance.
An Easy–to–Navigate Help Center Section
In the Website Control Panel you can find an easy–to–browse Help Center section where you can find quick suggestions on how to use our hosting services. You can find the answers to your queries in our F.A.Q. library, find more details in the web hosting account administration articles or watch the step–by–step video tutorials.
