Although this is not the most importantfactor to help you recognize a reliable shared website hosting supplier from a bad one or a reseller from an actual provider, the option to call and consult with a live person is an indicator that you are not dealing with a one-person firm and that you'll be able to get in touch with someone when you're in need of help. The telephone support for website hosting services may range from standard to experienced, so the problems which can be resolved through a phone call vary depending on the particular service provider. Usually, these matters are simpler and feature billing or 1st level tech issues because more difficult problems generally require a support ticket where both you and the sysadmins can follow what is going on with a given situation. However, being able to call your supplier will save you a lot of time and efforts for the numerous small things which will eventually show up at the time you manage your web hosting account.

Phone Support in Shared Website Hosting

If you decide to buy one of our shared website hosting, you'll be able to get hold of our customer support crew over the phone for 14 hrs a day. We will assist you in choosing the best package for your web sites since we think that it is better to discuss this kind of issues with a live person. If you already have an account, we're able to assist you with all of your sales/billing questions and / or general matters, even with some tech problems that don't involve a lot of time or escalation to a system administrator as it is more appropriate to open a support ticket for time-consuming matters in order to have all the correspondence in one place. We now have phone numbers in the US, Great Britain and Australia, so you can call the one you prefer and talk to one of our agents.

Phone Support in Semi-dedicated Servers

We provide live telephone support 14 hrs daily as part of the support services for every single semi-dedicated server package that we provide. As some issues are more complex and time-consuming, you'll have to open a support ticket in case you come across such a problem, but for any general, billing or minor tech issues you can always give us a call and we will assist you right away to save you the time you'll need to spend on opening a ticket. Even if you don't have an account yet, you will be able to find out if you can host your internet sites on our innovative cloud platform or you are able to receive any other general info on our semi-dedicated solutions. We have local numbers in the United States, Great Britain and Australia plus an international number, which means that you are able to call the one that is nearer to where you are.