If you have never had a hosting account or you have changed companies and the new one deploys an account administration tool that you haven’t seen before, you may get puzzled about how to do a given operation in your account or on your desktop computer. For this reason, a lot of providers have prepared a knowledge base, which lists the most popular inquiries and challenges related to the specific platform they use, rather than adding only some general facts. This sort of knowledge base will allow you to find the needed information swiftly and easily, so you won’t have to devote lots of time and effort to things that may require something as elementary as pushing a button or selecting a tick box. In this way, not only can you get things done, but you can also learn a lot of new and relevant details, both about the way you can administer your account and about the way the hosting service works in general.

Extensive Online Documentation in Shared Website Hosting

If you’ve bought your first shared website hosting plan from our company or have moved your site over to us, you will get accustomed to our services and our in-house developed Hepsia Control Panel in no time as we have prepared a comprehensive knowledge base where you can find all the information that you may ever need – both general info with regards to the web hosting service as a whole and more concrete info about the separate features that you can make use of and the predicaments that you can encounter. The articles themselves are located in two places. The whole article list can be accessed through the Control Panel’s Help section. You can access relevant articles about the different functions in each section of the Control Panel too. You can acquaint yourself with how to do just about everything, from creating an .htaccess config file to managing a mailing list, and all the articles offer comprehensive instructions, so you will never become disoriented because of an unclear text. Of course, in case you chance upon a more specific obstacle and you cannot find a solution in our knowledge base, you can get in touch with our customer care team 24/7.

Extensive Online Documentation in Semi-dedicated Servers

We have prepared an extensive knowledge base for all our present and potential clients, so in case you order a semi-dedicated server account through our company, you will be able to find any information that you require at any moment. We’ve got a myriad of educational articles, which will help you understand better what’s going on in your semi-dedicated server account – "What’s PHP?" and "What are file access permissions?" are simply two instances. Our instructive manuals will help you do anything you need – extract an archive file, import a database, redirect a domain name, and so on. In addition, we also have troubleshooting instructions, which will enable you to discover what precipitates a certain problem and the feasible solutions for it. In case you are unable to send email messages or your domain name opens an HTTP 500 error message, for instance, you can consult our knowledge base and solve the problem instantly. The articles can be accessed through each Control Panel section, as well as through the all-encompassing Help section.